The Staffordshire detailing company are a mobile valeting company who provide services at your doorstep or workplace, we currently require the safe access to a plug socket and outdoor tap to perform our services.
The Staffordshire detailing company are unable to provide services to any vehicles located on any public road or any pay and display car parks this if for personal and vehicle safety. If you have any issues with this please contact us we may be able to help.
All bookings are subject to a deposit, your booking will not be confirmed until the deposit has been paid. When you place your booking you will receive and invoice via email for the deposit amount to be paid via bank transfer when this is received we will confirm your booking. Deposits are non-refundable and non-transferable. Within 48 hours we will gladly transfer your booking to another nominated person, providing the vehicle and address meets our terms and conditions.
For the safety of your vehicle and our equipment we are not able to provide services if a vehicle is frozen or in temperatures below 3 degrees centigrade. We may be able to move your booking to later in the day if temperatures rise.
Should we have to re arrange your booking due to weather or illness we will aim to re book within 14 days of the original booking, if this is not possible a full refund of the deposit will be given.
If your interior is heavily soiled with debris such as but not limited to: mud, blood, vomit mould or pet hair there WILL be additional charges. We advise you send us photos prior to booking so we can quote you fairly. You MUST make us aware of any bio hazards in the vehicle before booking if you fail to do this we may refuse to valet your vehicle.
When we arrive we require a clear working area in and around the vehicle. We ask for ALL personnel items to be removed from the vehicle, this includes child seats and blankets. If we do not have a clear area we may refuse to clean the area where items have been left.
Before and after photos/videos will be taken of the vehicle for insurance and social media purposes.
The work carried out will be strictly kept to as it is described in the valet package you have booked.
Your booking time is approximate. Please allow 15 minutes before and after this as we may arrive early or late. The service duration is also approximate we may take longer than stated in some instances so we ask for you to allow for this when booking. We will also allow you 15 minutes from when we arrive to answer the door or make arrangements for us to receive the keys to your car after the 15 minutes we will leave.
All prices are non negotiable. We set these prices based on our time, chemicals and fuel used.
Upon every booking you will be asked to read these terms and conditions, with doing so you agree to our terms of business. Any bookings
that are made but then affected by any of above may result in full booking charges being payable. An invoice will be sent to the address, which you would have supplied upon booking.
Failure to pay will result in interest being added to your owed amount and/or legal action being
taken.
Our preferred payment methods are cash or bank transfer although we do accept card payments if you are only able to pay via card.
Please reach us at staffordshiredetailingcompany@gmail.com if you cannot find an answer to your question.
Although we are called The Staffordshire Detailing Company we are not limited to Staffordshire, in fact we also cover certain parts of Shropshire and the West Midlands. Unsure on whether we cover your area? just drop us a message and we'll be happy to help!
Simple, our skill level and standards are a lot higher than your typical "£5 car wash" whilst we respect some people are happy with just a basic inside and out valet this isn't the way we roll. We pride ourselves on our attention to detail and if our customers aren't happy then neither are we!
Absolutely! Our prices are not based on and hourly rate, our standards are high and we won't leave your vehicle until they are met. The times stated are estimates and there is always the possibility we could finish the vehicle earlier or later than estimated.
Sadly at this moment in time we do not carry our own water or have our own power source, although this is something we are working on currently we do require the use of an outdoor tap and plug socket.
Staffordshire detailing company
2 Shop Lane, Trescott, Wolverhampton, WV6 7EX, United Kingdom
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